Service Manager (m/f/d)

Die znt-Richter Gruppe entwickelt und implementiert innovative Softwarelösungen mit dem Fokus auf die Digitalisierung von Fertigungsabläufen in High-Tech-Branchen für die Herstellung von Halbleitern, Elektronik, Medizintechnik und anderen Produkten. Als mittelständisches Familienunternehmen achten wir dabei sehr auf gegenseitige Wertschätzung und ein produktives, vertrauensvolles Arbeitsklima.

You will support our Director of Portfolio/Product Management in all operational and strategic tasks. In doing so, you will act as the central interface between product management, manufacturing, IT, and our electronics manufacturing customers.

• Support in the creation, preparation, and maintenance of production data, as well as first-level support
• Deployment: Support and operational implementation of the introduction of new processes and tools in electronics manufacturing
• Consultance: Advising specialist departments on processes and interfaces between product development, work preparation, and manufacturing, as well as working closely with these departments
• Integration: Support with the integration of systems for data preparation and line control
• Training: Conducting internal and external training courses

• Training or studies in electronics, electrical engineering, or a comparable technical field
• Experience in electronics manufacturing (e.g., SMT, THT, testing processes, etc.) or related areas (product management, work preparation, production)
• Ideally, you will have knowledge in one of the following areas: software (Valor Process Preparation, Valor Bom Connector) or machines (e.g., ASM, Fuji, Juki, Panasonic, Mycronics, etc.)
• IT affinity and knowledge of Windows networks, TCP/IP, databases (SQL, PostgreSQL, MS SQL)
• Good communication skills and technical understanding in interaction with various departments
• Business fluent in written and spoken German and English