Technical Account Manager (m/f/d)

Die znt-Richter Gruppe entwickelt und implementiert innovative Softwarelösungen mit dem Fokus auf die Digitalisierung von Fertigungsabläufen in High-Tech-Branchen für die Herstellung von Halbleitern, Elektronik, Medizintechnik und anderen Produkten. Als mittelständisches Familienunternehmen achten wir dabei sehr auf gegenseitige Wertschätzung und ein produktives, vertrauensvolles Arbeitsklima.

We are looking for you to strengthen our sales and consulting team.

• Support of a fixed B2B customer base and strategic expansion of stakeholder management with long-term customer proximity
• Recognition of needs in the area of MES, shop floor integration and automation, identification of expansion potential and sustainable sales of our tailor-made software solutions
• You react immediately and in a solution-oriented manner to questions and requirements from your customers and ensure their long-term satisfaction
• Accompanying the decision-making processes of our customers including calculation and preparation of offers as well as structured follow-up of projects
• Close cooperation with our service teams for software development and implementation, their networking with the specialist departments of our customers and the establishment of sustainable networks
• Customer visits on site as well as participation in trade fairs and events
• Organization of customer training and creation of presentations and workshops
• Support of the CSO in the creation and implementation of sales and marketing strategies
• Continuous observation of the market and competitors

• Successfully completed studies such as TUM-BWL, business informatics, electrical engineering, mechatronics or computer science, alternatively completed IT-related vocational training
• At least 3 years of relevant professional experience as a consultant or account manager, ideally in technical B2B sales in the IT industry
• You understand the challenges of industrial high-tech production, recognize connections and have a feel for trends
• Customer orientation and communication skills across different hierarchical levels, confident appearance in front of groups and up to C-level
• You are characterized by negotiation skills, a confident and competent presence and strategic thinking
• Extraordinarily high affinity for IT and software products as well as enthusiasm for industrial production systems and automation technology coupled with fun in professional sales
• Willingness to visit customers on site, travel approx. 25%
• Fluent in written and spoken German and English
• Very good MS Office knowledge and knowledge of CRM, ideally you are familiar with the basics of software development